Root Causes – Positive Reasons
80/20 Rule
- 80% of sales time spent on 20% of target market,
which are the biggest spenders, which usually drives 100% quota.
- They can make time for new meetings, but not
the time to make the calls to get meetings.
- WHAT IF: They could
just find a compelling way to spend 30 minutes a day calling into prospects,
following up with smaller buyers, and just keep the discipline going,
80/20 would turn into 70/30 and new pipeline would start appearing.
Maxed Out
- Inside sales people who are truly maxed out at
making calls every free minute that they get, and the results prove it.
- WHAT IF: They could
just increase the calls placed per hour, eliminate the call analysis, eliminate
the time updating the CRM, 20% productivity could be added to their great results
immediately!
Un-Tethered
- Great field sales people spend 80% of their time
in meetings, traveling to meetings, waiting for meetings to start, and trying
to get work done between meetings.
- Trying to find Wi-Fi hot-spots, firing up
PCs, and trying to make mobile PDAs integrate with the home office is wonderful
when you have enough time to find a hot spot, get connected, and start calling,
but this isn't the way great sales people work hour by hour in a day.
- WHAT IF: They could just capitalize
on the anytime-anywhere slices of time that their busy schedule afford, making
20, 30, 40 or more calls a day compared to the current 3-5 calls daily.
Root Causes – Negative Reasons40/60
Rule
- Only 40% of a sales person's time is actually
spent on direct sales activity, with the other 60% focused on procrastination
and administrative avoidance routines like data entry or research or data mining.
- Sales people in this category can never start
the process, and they lack the discipline to maintain any prospecting process
in general.
- WHAT IF: A
formal process could be implemented to modify their behavior in a positive way,
companies could better utilize low-end sales forces.
Self Fulfilling Deceit
- They never make the calls, yet say they do, and
even take the time to fabricate their CRM results to match their false claims.
- They mentally opt-out of the prospecting process
and management has no way to prove it.
- WHAT IF: There was
a way to positively compel sales people, if not flat out force sales people,
to make calls, because this visionary system would know for certain if numbers
were dialed, if voicmail messages were actually left, if scheduled call discipline
was maintained, if live conversations could actually be verified with recorded
conversations, and if CRMs could be updated with meaningful results in real-time.
Marketing Leads Wasted
- The advent of web marketing automation is driving
unbearable levels of names that are presented as leads.
- Sales people make a single follow-up call at
best, proving the effort to be a waste of time when these so called leads never
call back, after just a single attempt!
- The volume is so great that it would be virtually
impossible to do what it truly takes to make high percentage contact rates, which
is calling repeatedly.
- WHAT IF: There was a way
to facilitate high volume repeat calling, with varying degrees of message content
to either demonstrate expertise and value, or, guilt them into calling back if they
really are a lead.
SalesBlade's CallRIGHT solution is the answer
to all of these WHAT IF questions!
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